FocusBIS is committed to protecting your privacy during the course of our business relationship. FocusBIS abides by the ten National Privacy Principles that form the Privacy Act 1998 (Commonwealth).
FocusBIS believes that respecting your rights to privacy is essential to developing trust with you.
The personal information we collect.
- Your name, company name, contact/delivery details email address
- Your industry type
- Records of modules and assessments
- Your training records if your employer chooses to use this service
- Your credit card or account details
The information we collect is dependant on the service acquired, we may also store other information about you.
A cookie is textual information which a web server sends to your browser. Your web browser usually stores this information somewhere on your computers hard disk. The web server may retrieve this information from your web browser whenever a web page is sent to you.
Updating your personal information
You or your employer may update your personal information at any time in the accounts section of the website or by email firstname.lastname@example.org or by phone 0414 754 190.
What is the information used for
To provide you or your employer with the product or service you have requested.
The information is used by you as an individual, your employer or other third party authorised by yourself or your employer to identify you, to access, maintain, provide training and updating your training records.
Internal accounting, auditing and administration.
To protect you and us from fraud.
To inform you of updates or changes to the product or service you have acquired.
Your information and Third Parties
FocusBIS will only provide your information to you, your employer or a third party at the request of you or your employer.
Your information may also be provided to a law enforcement agency, or other government agency exercising legal authority and has requested your information be disclosed.
This website contains links including hyperlinks which may take you outside www.FocusBIS.com.au . Links are provided for your convenience, and an inclusion of any link does not imply endorsement or approval by us of the linked website, its operator or content. We are not responsible for any website outside the FocusBIS website.
FocusBIS takes reasonable steps to make sure the information it collects, uses or discloses is accurate, complete and up-to-date with the use of validation and SSL 128bit encryption.
FocusBIS takes the issue of your online security seriously and regularly reviews compliance with privacy, legislative and regulatory obligations.
Access to secure information is validated using your username and password which must be provided prior to receiving secure information. It is your responsibility to keep your username and password secret so that they can not be used by anybody else.
Your information is protected by SSL protocol to encrypt the information using 128 bit encryption. This ensures information sent between your web browser and FocusBIS web server is secure.
FocusBIS employs hardware and software measures to protect your information against loss, misuse, unauthorized access, modification and disclosure.
Right of Access
You have a right to access the personal information we store. If you find that this information is inaccurate, incomplete or out of date, then we will correct it. If you wish to access your information please forward your request using the contact details listed below.
Please provide your name, your organisation and the subject matter of concern, with your request.
FocusBIS creates its own identifier when your account is established. FocusBIS may however include within your account file a third parties identifier if necessary in order to fulfill its obligations to the third party.
An organisations name, individuals name, and an ABN number is not an identifier as defined in the Australian Business Number Act 1999.
Where practicable, individuals have the option of not identifying themselves such as accessing some areas of the website.
FocusBIS will not generally transfer information to someone in a foreign country except in the following circumstances:
(a) FocusBIS believes the recipient is subject to a law, binding scheme or contract that upholds principles for fair handling of information, substantially similar to the National Privacy Principles. Or
(b) The individual consents to the transfer or
(c) The transfer is necessary to satisfy a contract between the individual and the organisation and/or a third party.
FocusBIS does not collect sensitive information about an individual unless:
(a) the individual has consented or
(b) the collection is required by law
(c) the collection is necessary for any of the following purposes:
a. research relevant to public health or public safety
b. the compilation or analysis of statistics relevant to public health or public safety;
c. the management, funding or monitoring of a health service; and
(d) that the purpose cannot be served by the collection of information that does not identify the individual
(e) it is impracticable for the organisation to seek the individual’s consent to the collection; and
(f) FocusBIS takes reasonable steps to permanently remove any identifiers before disclosing the information.
FocusBIS values its customers and respects their rights to privacy and therefore take all reasonable precautions to prevent unauthorized access. Should you have any concerns please forward your concern to the email or address provided below.
We will acknowledge receipt of your correspondence in 5 days, provide you with a substantiated response in 5 days, and keep you informed each week for complex queries. We will provide you with contact information for the person responsible at FocusBIS.
Mail: FocusBIS Pty Ltd
North Rocks NSW 2151
Phone: 0414 754 190
Fax: 02 8080 0030
This site is operated by FocusBIS Pty Ltd, no material from FocusBIS may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials, or use of the materials for any other purpose is a violation of copyright and other proprietary rights, For purposes of these terms, the use of any such material on any other website or computer networked environment is prohibited.
If you download software from the site, including files, images and data, these are licensed to you by FocusBIS, transfer title does not transfer to you. FocusBIS retains all intellectual property rights therein. You may not distribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human perceivable form.
Any request for permission of our content or images, or other use of our intellectual property not authorised under a subscription, should be made by email to email@example.com
This information on the website and contained in the modules was prepared by and for FocusBIS Pty Limited ABN 61 117 718 144. It contains information of a general nature only and is not intended to be used as advice on specific issues. Opinions expressed are subject to change. The information contained in the website and modules is gathered from sources deemed reliable, and we have taken every care in preparing the document. We do not guarantee the website or module’s accuracy or completeness and FocusBIS Pty Limited disclaims responsibility for any errors or omissions. Information contained in the website and modules may not be used or reproduced without the written consent of FocusBIS Pty Limited.